It’s a simple concept, yet an area where so many well-intentioned businesses have fallen through the cracks.
Working hard and being nice to people is at the core of what The Markey Group does everyday. Our company was founded on the value of customer service, and our dedicated Account Managers put their heart and soul into upholding that commitment every single day.
Sure, we’re a marketing agency – but while skills like creativity and innovation are an important part of what we do, we pride ourselves on putting customer service above all else.
With every project, we strive to provide solutions that will positively impact our clients’ bottom lines, while upholding the highest level of integrity through:
- Impeccable customer service, driven by our passion for helping others.
- Doing exactly what we say we’ll do, every time (…with one exception: we believe in under-promising and over-delivering).
- Telling the honest truth – even if it’s something we think you won’t want to hear.
- Abiding by the Golden Rule, and treating every interaction with empathy and compassion.
- Working hard to get the job done right the first time around…because we know your time is precious.
Our mission goes far beyond the work we create; it’s about the relationships we build with our clients, and the positive changes we’re able to enact for their business.
Through every step of our process, our focus is on YOU: defining and understanding the needs and desires of your target customer, developing marketing objectives and strategies to help you build a relationship with that customer, and delivering results that help grow your business.
And of course, we also focus on understanding your own needs and expectations from us. Whether you need a partner who will listen to your ideas and collaborate with you, or you’re looking for someone to take the reigns and run with it, our Account Managers are here for you.
That’s why we measure our own success by the success of our clients, and why you can always count on us to Work Hard and Be Nice to People.
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